Here’s exactly what happens after you sign.

This page is the real playbook: every phase, milestone, and handoff written down so you can share it with your team before our first call.

Showing Blueprint bands and vendor accounts for Professional.

Six phases. Every one documented before you commit.

Each phase below explains what happens, what we’ll need from you, and what you walk away with. Blueprint bands and vendor details update based on the tier you selected above. Every build, at every size, runs through the same six phases, including the fixed-fee Blueprint that produces your exact quote before any build work begins.

Step 1

Say Hello

Reach out via email, phone, or our contact form. We'll respond promptly to set up your introductory consultation.

What happens

A short reply with two or three discovery-call time slots. No bots, no pre-qualification gauntlet.

From you

A sentence or two about why you're reaching out. That's genuinely it.

Duration

Same day – 1 business day

Step 2

Discovery Call

A free 30–45 minute call. Goals, pain points, current site, growth plans. No pressure, no upsells. All ideas welcome.

What happens

We listen. Then we recommend a tier and add-on combination that fits your goals and budget. Honestly. If TechTailors isn't the right fit, we'll say so.

From you

Whoever makes the decision should join. Bring your current site, examples of sites you admire, and any pain points or wishes.

Duration

30–45 minutes

Step 3

Blueprint

A fixed-fee scoping engagement. We map your sitemap, scope, and integrations, audit your existing site if you have one, and hand you an exact build quote from our published rate card. For Professional sizes: $750, or $1,500–$2,500 at 26 or more pages.

What happens

You receive the Blueprint deliverable: sitemap, scope document, integration inventory, remediation audit, fixed build quote, and timeline. It’s yours to keep whether or not you proceed, and 100% of the fee credits toward your build fee when you sign within 60 days.

From you

Brand assets (logo, fonts, colors), your priority content, and your top three competitors' sites for reference. The checklist below covers all of this.

Duration

Confirmed at your discovery call

Step 4

Build

Design and development, hand-coded on Astro. Work begins once your Build SOW is signed and the first milestone payment clears.

What happens

We design your site’s look first, with two revision rounds included; your approval (or the 10-day review window) locks the design and triggers the next milestone. Then we hand-code the build: performance, accessibility (WCAG 2.1 AA), SEO, and security headers designed in from the first commit. We provision your vendor accounts (Cloudflare, Strapi, etc.) and stand the site up on a staging URL. Milestones bill on your net balance as each stage completes.

From you

Final copy and imagery, and a single point of contact who can approve revisions. Mid-build feedback is welcome; we share the staging URL the moment the homepage is testable.

Duration

Stated exactly in your Blueprint

Step 5

Go Live

Your website is ready. Before deployment, you sign a one-time, 12-month contract with a 30-day satisfaction guarantee. Then we launch your site to Cloudflare's global edge network.

What happens

The DNS switch is timed for low-traffic hours. Your 30-day satisfaction guarantee starts the moment the agreement is signed. If anything is off in the first 30 days, you can exit the remaining 11 months of your 12-month contract with no further payment obligation. The guarantee is an exit clause, not a refund: past payments (the first month’s subscription, plus Blueprint and build-fee amounts already earned) cover service and labor already rendered.

From you

Signed agreement, payment method on file, DNS access (or your registrar's contact).

Duration

Go-Live day – full DNS propagation usually within 24 hours

Step 6

Grow Together

As your business evolves, easily expand with additional services: SEO, blogging, e-commerce, analytics, and more. Each add-on plugs straight into your existing build and is billed once setup is complete.

What happens

SEO, blogging, search, multi-language, e-commerce, CRO, premium hosting. Each is a self-contained add-on with its own pricing. Add or remove any month-to-month after the initial 12 months. No Blueprint or build fee for add-ons, ever.

From you

Tell us when you're ready. We'll quote, scope, and ship.

Duration

Ongoing partnership

Three growth reviews, included with every subscription.

Onboarding doesn’t end at launch. Every subscription includes a day-30 launch review, a day-90 growth review, and an annual review: a short presentation of your own numbers (traffic, rankings, form volume, blog and store activity) with at most one recommendation for what we’d do next. If the data doesn’t argue for anything new, we say so and get back to work.

Walk into our first call already armed.

Tick off what you’ve gathered. Your progress is saved on this device. Share a snapshot of your prep status with a single link. Useful when you’re coordinating with us or others.

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What you provide. What we handle.

Who brings what, agreed before we start.

You provide

  • Brand assets: logo, fonts, colors, guidelines if you have themDon’t have these yet? We can create your brand assets as part of the build. Bespoke design-system work is quoted in your Blueprint at the published hourly rate and billed by milestone like the rest of the build. See the Blueprint and build fee section for full detail.Don’t have these yet? We can create your brand assets as part of the build. Bespoke design-system work is quoted in your Blueprint at the published hourly rate and billed by milestone like the rest of the build. See the Blueprint and build fee section for full detail.
  • Content: copy, photos, video, testimonials, team bios
  • ~5 minutes per vendor account (Cloudflare, etc.), and we walk you through each one
  • A single decision-maker for design feedback and approvals
  • Payment method on file (Stripe ACH or card)
  • DNS access, or your registrar’s phone number

We handle

  • Custom design: mockups, iteration, final visual system
  • Hand-coded build on Astro + Cloudflare
  • All vendor configuration inside your accounts (we’re Admins, not owners)
  • WCAG 2.1 AA accessibility audit and remediation
  • Performance budget: target Lighthouse above 95 across the board
  • Security headers, CSP, edge WAF rules
  • Deployment, DNS cutover, post-launch monitoring
  • 30-day satisfaction guarantee, unlimited revisions during onboarding

You own the accounts. We’re the admin.

Most of your stack lives in vendor accounts created in your name, not ours. You pay them directly. You can see every dollar. When you leave, we walk out; you stay.

Cloudflare

All plans

Hosts your site at the edge, on Workers, in an account that is yours from day one. The Cloudflare plan follows your service level, not your page count.

You’ll create
A free Cloudflare account (~5 min). We send a step-by-step.
We do inside it
Provision Workers, DNS, and security rules. Everything is visible to you in your own dashboard.
Monthly cost
$0: Smart Casual runs on Cloudflare’s Free plan.About $250/mo (roughly $200 on annual billing) for the Cloudflare Business plan the Professional security baseline runs on, billed by Cloudflare to your account.About $250/mo for Cloudflare Business; scopes that need Cloudflare’s BAA or enterprise controls move to an Enterprise conversation. The Premium Hosting add-on (Professional plans and up) is our operations layer on top; the Cloudflare plan itself stays yours and stays billed to you.
At offboarding
We remove ourselves as Admin. No project transfer. No service interruption.

Cloudinary

All tiers

Your media optimization layer. Every image and video is served from Cloudinary’s global CDN with automatic format/quality transformations, in your name, not ours.

You’ll create
A Cloudinary account in your name (~5 min). Free tier covers most launches; we recommend the right paid plan as your media volume scales.
We do inside it
Configure folder structure, upload presets, named transformations, and the integration with your site so every image is auto-optimized.
Monthly cost
$0 free tier: 25 monthly credits, where a credit covers 1 GB of storage, 1 GB of delivery bandwidth, or 1,000 transformations. The Plus plan starts at $89/mo (billed yearly; $99 month-to-month) when usage outgrows the free tier.
At offboarding
You already own the account. We remove our admin access. All your media is yours; originals are downloadable from the Media Library at any time.

Strapi Cloud

Blogging

Your content management system, the app layer. You own the schema, the content, and the account. The underlying database lives in Supabase (paired card below).

You’ll create
A Strapi Cloud account on the plan that matches your Blogging add-on: Essential for Blogging Starter, Pro for Blogging Pro (Strapi’s Scale plan for high-volume publications).
We do inside it
Build content types, dynamic zones, locale routing, BigCommerce sync, Cloudinary integration, all pointed at your Supabase Postgres.
Monthly cost
Essential $18/mo (Blogging Starter), Pro $90/mo (Blogging Pro), Scale $450/mo (high-volume publications).
At offboarding
Strapi Cloud supports ownership transfer to your next agency. Or self-host the open-source Strapi app (Docker) pointed at your already-yours Supabase database: no DB export needed because the DB never lived inside Strapi.

Supabase

Blogging

The managed Postgres database behind Strapi, the data layer. Cloud-hosted, in your name, with native pg_dump and one-click migration tools built in.

You’ll create
A free Supabase account (~5 min). We’ll guide the project setup during onboarding.
We do inside it
Provision the project, wire Strapi’s database connection, configure daily backups, and lock down access policies.
Monthly cost
$0 free tier covers most blogs. Pro plan ~$25/mo unlocks 7+ days of point-in-time recovery and larger storage.
At offboarding
You already own the project. We remove our admin access and rotate keys. Full pg_dump or Supabase’s built-in migration to any other Postgres host is available anytime, no Docker required.

BigCommerce

E-commerce

Your storefront engine. Headless, in your name, with zero transaction fees from us.

You’ll create
A BigCommerce account on the right plan for your projected revenue.
We do inside it
Configure the store, build the headless frontend, sync catalog data into a per-client commerce vault.
Monthly cost
Core ($39/mo) up to Performance (custom). We map your E-Commerce add-on level (micro-store T0, Starter, or Pro) to the right BigCommerce plan during discovery.
At offboarding
You already own it. We rotate API tokens, remove admin access.

Typesense Cloud

Search add-on

The search engine behind the full Search add-on (Black Tie plans and above): fast, accurate, open source. The all-plan Pagefind option is static and needs no vendor account at all.

You’ll create
A Typesense Cloud account in your name.
We do inside it
Provision the cluster, design the schema, sync your content and product data.
Monthly cost
From ~$7/mo for the smallest cluster; small-catalog production clusters typically run ~$36–$60/mo, and high-volume setups run $200+.
At offboarding
Cluster transfer supported. Alternatively, self-host the open-source Typesense (GPLv3) in Docker.

PostHog

Analytics / CRO

Open-source product analytics with built-in session recording, conversion funnels, and A/B testing. Your data, your account.

You’ll create
A PostHog Cloud account in your name. Free tier covers up to 1M events/mo, which most sites fit inside.
We do inside it
Install the tracking snippet, configure conversion funnels, wire experiments (Advanced Analytics or CRO add-on), and pipe alerts to your team.
Monthly cost
$0 free tier up to 1M events. Usage-based Cloud pricing past that; PostHog publishes a transparent calculator.
At offboarding
Account stays yours. Full data export via CSV/SQL anytime. PostHog is open-source, so you can self-host the platform if you ever want to.

VWO

CRO add-on

Enterprise-grade A/B testing, heatmaps, and session recordings, for when PostHog’s built-in testing isn’t enough for your experiment volume.

You’ll create
A VWO account in your name. We select the VWO plan that matches your testing volume during discovery.
We do inside it
Install the testing snippet, configure experiments, target segments, and pipe results into your analytics stack alongside PostHog.
Monthly cost
Growth plans start around $314/mo at 10,000 monthly tracked users (billed annually) and scale with traffic, up to custom Enterprise pricing.
At offboarding
Account stays yours. Experiment data and reports export from the VWO dashboard.

Every build starts with a Blueprint and a published build fee. Here’s exactly how it works.

Every new build, at every size. The discovery call stays free, and production work starts only under a signed agreement and a published fee.

  1. The Blueprint

    A fixed scoping fee by band: $250 (up to 10 pages, no existing-site audit), $750 (11–25 pages, or a light audit), $1,500–$2,500 (26+ pages, integration-heavy, or a broken-site audit). You keep the deliverable whether or not you proceed, and 100% credits toward your build fee when you sign within 60 days. Most Smart Casual builds land in the $250 or $750 band; the band follows your page count, not your plan.Most Professional builds land in the $750 band, or the top band at 26 or more pages; the band follows your page count, not your plan.Most Black Tie builds land in the $1,500–$2,500 band; the band follows your page count, not your plan.

  2. The build fee

    Priced from our public rate card, not a quote call: $150 per page or standard layout, $400 per bespoke layoutA custom reusable page-type: a layout designed once for your site, like a service page or post template. (each covers up to 25 pages built on it), $250 per standard integration, and $175/hr for complex integrations, remediation, and migrations, estimated in your Blueprint. Your Build SOW states the exact total, and the total you sign is the price. Professional and Black Tie plans add a one-time security-baseline setup by Blueprint band: $750 small, $1,000 medium, $1,500 large, half-waived with annual prepay. Smart Casual carries no baseline and no setup fee.

  3. Pay by milestone

    You never prepay the whole build. Net balances of $2,500 or less split 50/50 (signing / staging approval); larger builds run 40/30/30 or monthly progress billing. Each installment is earned as its stage completes, and committing to annual prepay (pay for 10 months, get 12) at signing waives half the build fee before your Blueprint credit applies. On Professional and Black Tie, the security-baseline setup is invoiced once beside the build and is non-refundable once the configuration ships; annual prepay halves it too. Smart Casual carries no setup fee, so there is nothing extra to invoice, halve, or refund. Choose Professional or Black Tie later, at your annual review or any plan change, and the setup bills once at that point, when we configure the baseline. It is never billed twice.

How the math runs

Smart Casual example: a 5-page site

  1. Count the build: 5 pages & standard layouts × $150 = $750
  2. Blueprint at this size: $250, paid at scoping, credits back in full
  3. Balance: $750 − $250 = $500
  4. Paid by milestone: $250 at signing, $250 at staging approval

Prepay the year at signing? The $750 halves first: $375 − $250 credit = $125 total. Smart Casual carries no security-baseline setup fee, so that is the whole one-time bill.

Professional example: a 20-page site with 2 bespoke layouts and 2 integrations

  1. Count the build: 20 pages & standard layouts × $150, plus 2 bespoke layouts × $400 and 2 integrations × $250 = $4,300
  2. Blueprint at this size: $750, credits back in full
  3. Balance: $4,300 − $750 = $3,550
  4. Paid by milestone: $1,420 at signing, $1,065 at design approval, $1,065 at staging approval
  5. Plus the one-time security-baseline setup, medium band: $1,000, invoiced once beside the build; it is not part of the milestone balance

Prepay the year? $4,300 halves to $2,150, minus the $750 credit = $1,400, split 50/50, and the setup halves to $500: $1,900 one-time all in.

Black Tie example: a 100-page rebuild with heavy integration and remediation work

  1. Count the build: 26 pages & standard layouts × $150, plus 6 bespoke layouts × $400, 6 integrations × $250, and ~120 estimated hours × $175 = $28,800
  2. Blueprint at this scale: $2,500, credits back in full
  3. Balance: $28,800 − $2,500 = $26,300
  4. Over $10,000, so it bills monthly on completed work
  5. Plus the one-time security-baseline setup, top band: $1,500, invoiced once beside the build; it is not part of the milestone balance

Prepay the year? $28,800 halves to $14,400, minus the $2,500 credit = $11,900, billed monthly, and the setup halves to $750.

Blueprint and milestone amounts pay for work already performed, so they’re non-refundable once earned, separate from the 30-day satisfaction guarantee, which starts at Go Live and exits the remaining 11 months of your subscription. Work pauses if an invoice runs more than 7 days past due. And add-ons added later (Search, Multi-Language, E-Commerce Pro, CRO, or any other) never trigger a Blueprint or build fee, regardless of tier or page count.

Quick answers from the FAQ.

Full FAQ at /faqs.

  1. What happens after I reach out?
    We'll respond promptly to schedule a free discovery call. During that call we'll explore your business goals, current digital presence, and pain points. From there, we'll recommend a tier and any add-on services that fit your needs and budget, without pressure or upselling.
  2. Is there an upfront cost to get started?
    Yes, and it's published to the dollar. Every build starts with a fixed-fee Blueprint ($250, $750, or $1,500–$2,500 by project size and condition) that credits in full toward your build fee when you proceed within 60 days. The build itself is priced from our public rate card and billed by milestone as the work completes, never a percentage-of-project mystery fee. Professional and Black Tie plans also carry a one-time security-baseline setup fee by Blueprint band ($750, $1,000, or $1,500), half-waived with annual prepay. Commit to annual prepay at signing and half your build fee is waived. See the “Blueprint and build fee” section above for the full breakdown.
  3. How long does it take to launch a new site?
    The exact timeline depends on your scope and add-ons — your Blueprint states it exactly, before any build work begins. After your Blueprint and design approval, development moves quickly because we're building from our current-generation architecture, not retrofitting legacy code.
  4. What if I'm not happy with the result?
    Every new subscription is covered by our 30-day satisfaction guarantee, starting at Go Live. If you're not satisfied in the first 30 days of service, you can exit the remaining 11 months of your 12-month contract with no further payment obligation, no penalty, no questions asked. The guarantee is an exit clause, not a refund. The first month's subscription is non-refundable because it covers service already provided, and Blueprint and build-fee amounts are non-refundable once earned because they pay for scoping and build work already performed before your subscription began.

Ready when you are.

Build a plan to see your exact monthly cost, or skip straight to a call.