No surprises. No vague timelines. Prepared, transparent, and yours to share before our first call.
The journey
Each phase below explains what happens, what we’ll need from you, and what you walk away with. Timeline labels update based on the tier you selected above. Phases 3 and 4 are optional by default and become required for Enterprise-tier or 40+ page builds.
Reach out via email, phone, or our contact form. We'll respond promptly to set up your introductory consultation.
What happens
A short reply with two or three discovery-call time slots. No bots, no pre-qualification gauntlet.
From you
A sentence or two about why you're reaching out. That's genuinely it.
Duration
Same day – 1 business day
A free 30–45 minute call. Goals, pain points, current site, growth plans. No pressure, no upsells — all ideas welcome.
What happens
We listen. Then we recommend a tier and add-on combination that fits your goals and budget — honestly. If TechTailors isn't the right fit, we'll say so.
From you
Whoever makes the decision should join. Bring your current site, examples of sites you admire, and any pain points or wishes.
Duration
30–45 minutes
Our design team creates a custom mockup based on the requirements we discussed, bringing your vision to life before a single line of code is written.
What happens
Our designer translates the discovery call into a real layout you can react to. You see what your future site will look like before any code is written.
From you
Brand assets (logo, fonts, colors), your priority content, and your top three competitors' sites for reference. The checklist below covers all of this.
Duration
5–10 days
Once you approve the mockup, our developers hand-code your site on Astro — optimized for speed, accessibility, and performance across all devices.
What happens
Performance, accessibility (WCAG 2.1 AA), SEO, and security headers are designed in from the first commit — not bolted on. We provision your vendor accounts (Cloudflare, Strapi, etc.) and stand the site up on a staging URL.
From you
Final copy and imagery, and a single point of contact who can approve revisions. Mid-build feedback is welcome; we share the staging URL the moment the homepage is testable.
Duration
2–3 weeks
Your website is ready. Before deployment, you sign a one-time, 12-month contract with a 30-day satisfaction guarantee. Then we launch your site to Cloudflare's global edge network.
What happens
The DNS switch is timed for low-traffic hours. Your 30-day satisfaction guarantee starts the moment the agreement is signed — if anything is off in the first 30 days, you can exit the remaining 11 months of your 12-month contract with no further payment obligation. The guarantee is an exit clause, not a refund: past payments (the first month’s subscription and any onboarding deposit on 40+ page builds) cover service and labor already rendered.
From you
Signed agreement, payment method on file, DNS access (or your registrar's contact).
Duration
Go-Live day – full DNS propagation usually within 24 hours
As your business evolves, easily expand with additional services — SEO, blogging, e-commerce, analytics, and more. Each add-on integrates seamlessly and is billed once setup is complete.
What happens
SEO, blogging, search, multi-language, e-commerce, CRO, premium hosting — each is a self-contained add-on with its own pricing. Add or remove any month-to-month after the initial 12 months. No deposit for add-ons.
From you
Tell us when you're ready. We'll quote, scope, and ship.
Duration
Ongoing partnership
Prepare ahead
Tick off what you’ve gathered. Your progress is saved on this device. Share a snapshot of your prep status with a single link — useful when you’re coordinating with us or others.
Roles
No ambiguity. Each side’s contribution is named on the wall.
Vendor accounts
Most of your stack lives in vendor accounts created in your name — not ours. You pay them directly. You can see every dollar. When you leave, we walk out; you stay.
Hosts your site at the edge. Free to start; Premium Hosting upgrades to Enterprise.
Your media optimization layer. Every image and video is served from Cloudinary’s global CDN with automatic format/quality transformations — in your name, not ours.
Your content management system — the app layer. You own the schema, the content, and the account. The underlying database lives in Supabase (paired card below).
The managed Postgres database behind Strapi — the data layer. Cloud-hosted, in your name, with native pg_dump and one-click migration tools built in.
Your storefront engine. Headless, in your name, with zero transaction fees from us.
The search engine behind your site’s search bar — fast, accurate, open source.
Open-source product analytics with built-in session recording, conversion funnels, and A/B testing. Your data, your account.
Enterprise-grade A/B testing, heatmaps, and session recordings — when PostHog’s built-in testing isn’t enough for your experiment volume.
Onboarding deposit
Whenever Phases 3 + 4 (Custom Mockup + Hands-on Development) are part of your engagement. Those phases are required automatically on builds scoped at 40+ pages, and can be opted into voluntarily on smaller builds — for instance when you want a more hands-on design experience, or need us to create branding assets. Builds that skip Phases 3 + 4 entirely (the standard Launch/Scale path) require no deposit.
One-time, equal to 1×, 2×, or 3× your projected monthly cost. The multiplier is set in your Statement of Work and reflects project complexity: template-heavy builds default to 1×, standard custom builds to 2×, custom-design-intensive builds to 3×.
The deposit covers four to six weeks of mockup and development work performed before your 12-month subscription begins — work that cannot be unperformed once it’s done. Compensation for already-rendered labor.
The 30-day satisfaction guarantee. The guarantee starts at Go Live and lets you exit the remaining 11 months of your 12-month subscription with no further payment obligation — but it doesn’t refund the deposit (already-rendered pre-launch labor) or the first month’s subscription (already-rendered service).
Add-ons added later — Search, Multi-Language, E-Commerce Pro, CRO, or any other — never trigger a deposit, regardless of tier or page count.
Common questions
Full FAQ at /faqs.
Build a plan to see your exact monthly cost, or skip straight to a call.